WORLDWIDE SHIPPING (FREE IN the UK)!
Killa™ KIT

Microdart patch for newfound zits

HYPERFADE™

Microdart blur patch for dark spots

Subtotal: £0.00

Faqs

Faqs

What exactly are ‘self-dissolving microdarts’ and why do I care?

Okay, wow. What happened to easing in? Microdarts are the heroes of our products, actually. They dissolve within the epicenter of your pimple two hours after a KILLA is applied, flooding the heart of your zit with hard-working ingredients. 

What makes these any different from their much cheaper counterparts?

Most traditional zit patches—which we like a lot, btw—are super effective on surface level zits or those that have come to an obvious head, but they do unfortunately have limitations.


ZitSticka’s KILLA patch merges tech and skincare, and is embedded with 24 tiny (pain free!) microdarts containing salicylic acid, hyaluronic acid, niacinamide and oligopeptide-76. This harmonious potion of dermatologist-loved ingredients self-dissolves directly into the heart of a zit, targeting those newfound, early stage ones. Traditional patches are perhaps best suited to those zits that are at a head or almost a head.

Do the microdarts hurt?
KILLA’s self-dissolving microdarts don’t hurt—rather, they elicit a tingling sensation that’s kind of satisfying—a signal that something’s about to happen, you know? Consider the feeling a strong tickle or a gentle sting.


What are KILLA's ingredients?The KILLA patch contains just five clean, efficacious, derm-loved ingredients.

Hyaluronic Acid: a moisture-magnet that acts as a conduit for the other ingredients to be carried into your zit.

Salicylic Acid: an efficacious exfoliant and dermatologist favorite. 

Niacinamide: (B3) helps to shrink the appearance of redness.

Oligopeptide-76: A fierce but gentle peptide that disrupts your zit's journey. 
Sodium Hydroxide: an inactive pH balancer.

Which naughty, nasty ingredients do I need a heads up about?

You'll be pleased to hear that all ZitSticka products are free of parabens, sulphates, mineral oil, animal oils, methylisothiazolinone, formaldehyde, benzalkonium chloride, coal tar, hydroquinone, triclosan, and triclocarban, mercury, oxybenzone and other harmful, unsavoury things. ZitSticka does not test on animals, nor do we pay others to do so. 

Can I use KILLA with other products?
You can keep your regular routine so long as you don't layer KILLA over other products and formulations—it should always be applied to clean, dry skin.

Since the microdarts create microchannels into the skin, it should be used by itself and not in combination with any other topical products.

I have sensitive skin. Will ZitSticka’s ingredients and I get along?
KILLA is built upon a gentle hydrocolloid bandage base. KILLA patches are propelled by the ingredient Hyaluronic Acid, a naturally occurring substance in the skin that therefore presents a really low potential for skin reactions. However we do know that skin sensitivity varies person-to-person, so if you’re unsure, you could always patch test on the back of your hand before going in on your beautiful face.

What about animal testing?Gross. We can confirm that we absolutely do not test on animals; only on human men and women.

Who formulates your products?ZitSticka's products are formulated by scientists and compounding pharmacists who've been researching, trialling and testing zit-hating ingredients since, oh, before we were born probably. Wisdom. They’re a bit like Oprah, but for pimples, and without the free cars.

Who manufactures your products? 
KILLA's secret sauce is manufactured in Korea, the cosmetic capital of the world. Those guys are equipped with stupid amounts of skincare knowledge, and if innovation lives anywhere—it’s Korea.

I’m pregnant. Are ZitSticka’s ingredients safe for me?
While KILLA is made from just five simple and safe dermatologically backed ingredients, we recommend checking with your doctor before using KILLA during pregnancy.

Does KILLA contain preservatives? 
KILLA is free from preservatives or any ingredient designed to extend the life of a product.

How long should I leave a KILLA on for? 
No two zits are created equally, so this happens to be a rather layered answer.


Like we said, KILLA’s microdarts dissolve completely by the 2 hour mark, having deposited zit-hating ingredients into your pimple. They’re enclosed in your zit now; they’re working hard. Trust in that. However, you know what else ZitSticka is good for? Covering and protecting the drama site from bacteria. We recommend keeping it on until it feels flatter, overnight if possible, or even longer if your zit is particularly obnoxious.

What kind of zits does KILLA work best on?
The blind, unidentifiable, hard-to-reach ones that greet you first thing in the morning. The deep kind that pulse like a bass line. The early-stage, upcoming ones that previously left you helpless.

I have a skin condition at the moment. Is KILLA safe for me?We don't recommend using KILLA on any kind of open wound; whether that be a popped pimple or a scratch. To avoid infections, KILLA's microdarts should be applied to clean, dry skin.

Should I carry a KILLA with me in case one of those suckers turns up out of nowhere?
Yes! In fact, we recommend this. Each KILLA is individually packaged, making them the perfect (supremely hygienic) match for your purse/wallet/back pocket. Pass them around. Save a friend. Consider it shareable content for IRL zituations.

Can I wear KILLA out in public?You should. She was built for you to take care of your zit while you do your daily thing—apply a ZS in the AM, go to the gym, yoga, work and deal with your spot while covering it up. We’re all about creating public solidarity in the takedown of the zit—why melt later what you can melt now?

I’ve accidentally applied a KILLA onto the wrong area of my skin. Can I reuse it?
Unfortunately not. Once placed and pressed to the skin, the KILLA’s microdarts will have started to melt away, diluting their original sharpness. Soooo we’re sorry to report you’ll need to start fresh with a new ZitSticka…

Can I use KILLA with other products, such as ointments or oils?

A ZitSticka should be applied to fresh, clean skin that’s free of makeup.

Do I need to use a CLEANA swab prior to applying a KILLA?Each KILLA Kit includes individually wrapped active-soaked swabs (CLEANAs), which prime the site to best accept the ZitSticka. That said, if you happen to be on the go and without a CLEANA, a face that’s cleansed and towel-dried is a perfectly ideal compromise.

Is it safe to double patch?
We’re so glad you asked! Yep, it’s 200% safe. Because early-stage zits can run a broad gamut, some zituations—such as the blind mountain that emerges in the same place each month—will benefit handsomely from two consecutive KILLA applications.  

How conspicuous is a patch? I like to patch on weekdays during business hours.
Like your favorite after-dark dress, KILLA is semi-sheer. It’s almost transparent, but not quite. As such, a ZitSticka will appear very subtle against most skin tones—likely a lot subtler than the thing you’re looking to end.

Does KILLA have an expiration date?
Because ZitSticka products are formulated using real, high quality ingredients and zero preservatives, they do have a shelf life. When stored in a cool, dry place out of direct sunlight, KILLA patches will retain their integrity for 36 months when unopened. Once pouch for either cleaning swab or patch is opened, they should both be used immediately.

Can I wear a KILLA in the shower or swimming?
The integrity of the adhesive is best maintained on dry skin, to be quite honest. However, if you absolutely must shower (hello, hygiene) or take a thrilling dip in a body of water, your ZitSticka should still go the distance.

I've dropped the patch on the floor. Should I cut my losses? 
Uh-oh. As you watch the patch flutter to the floor, pray for a good outcome—this could go one of two ways.
1. The patch falls with the microdarts facing up. Great! You're good to apply! Hygiene has been retained. All is well here.

2. The patch falls with the microdarts facing down. Oooh, gross. People have dragged their shoes in that exact spot! Please discard and start over.

Can HYPERFADE be used on sun spots or age? 
Sun spots and age spots are two types of post-inflammatory hyperpigmentation, but HYPERFADE is specifically formulated to lighten and brighten the kind that occurs after a zit has run its course; the type of post-zit damage that is expressed as a dark spot on the skin.

My zit is alllllmost gone but still kinda there. Is it time to use HYPERFADE?
Alllmost gone' sounds like you're almost ready! But... not quite. We want your zit to be 100%, fully, certifiably gone with no semblance of a wound or an active zit before applying HYPERFADE. This will ensure no further damage to your skin, and will set your spot up for optimum fading.

My pimple is deflated and virtually gone. Is it time to use HYPERFADE?
If, by that, you mean 'fully gone and now completely inactive' then YES. If there are still signs that your zit has not fully run its course, though, please do not apply HYPERFADE, and instead wait until the active phase is completely over, and some residual damage remains.

I have this dark spot from a zit I had awhile back. Will HYPERFADE work on it?
HYPERFADE has undergone extensive testing on both new instances of post-zit damage and more longstanding dark spots, and is efficacious for both. All cases are unique, and results and the time it takes to see results, will vary from dark spot to dark spot.

I am Black or brown skinned. Will HYPERFADE work well on my deeply colored dark spot?

As a general rule, HYPERFADE's results—as with all our products—will vary person to person, dark spot to dark spot. This accounts for variances in color of post-zit damage as it relates to both skin color and ethnicity (and the idiosyncrasies of melanin levels), but also things like the length of time the dark spot has been present, whether or not the person's dark spot has been accentuated further by the sun and other such factors.

Will the microdarts in HYPERFADE cause more damage to the post-zit area?
No! Provided you apply HYPERFADE to an area that's completely inactive (not a zit that's still running its course) HYPERFADE's microdarts pose no risk of damaging your skin. The microdarts are made from 9 lightening and brightening ingredients that we shaped into tiny microstructures and layered onto the patch. HYPERFADE and all of our patches have been tested to ensure compatibility with all skin types, including sensitive skin.

What's the maximum amount of times I should apply consecutive HYPERFADE patches? 
There's no cut-off or quota when it comes to applications, but keep a 2-3 day gap between any application.

My post-zit damage faded after a few uses. Do I have to complete the 4-patch courseNope! Once you're happy with the results, you can stop patching. Just remember to use a broad spectrum SPF after you've faded your dark spot, to ensure UV rays keep it faded :)

Will HYPERFADE work for freckles or moles? We're sorry to say it won't. HYPERFADE is specifically formulated for post-zit damage only! And for the record: Freckles and moles are very cute.

My skin feels inflamed or irritated after using HYPERFADE. Is this normal? 
Ouch—we're sorry to hear that. Please discontinue use immediately, seek the advice of a medical practitioner if required, and reach out to us at support@zitsticka.com so we can best help you navigate what went wrong.

I'm pregnant. Can I use HYPERFADE? 
As ever, when commencing a new skincare regime with new ingredients, we would suggest speaking with your doctor first.

Why do I have to wait three days between each application of HYPERFADE?

The ingredients in each HYPERFADE patch have powerful lightening and brightening effects over a 48-72 hour period post application, so it's important to let the ingredients do their thing over that period before the next patch application.

My dark spot hasn't faded after the recommended 4-patch application across 2 weeks. 
If the spot hasn't lightened to satisfaction, feel free to use another set (4-patch application over 2 weeks) for continued fade.

Because KILLA is for deep, blind zits, will HYPERFADE only work on dark spots caused by the same kind of zit?
HYPERFADE's ingredients work on all types of hyperpigmentation, including PIH (post-inflammatory hyperpigmentation) as well as other forms such as sun spots and age spots. You can use HYPERFADE patches before the dark spot becomes a thing (right after a wound has healed over) or on an existing dark spot.

Do I need to prime my skin before applying a HYPERFADE patch?
HYPERFADE should be applied to clean, dry skin right after using your usual cleanser.

How will HYPERFADE fit into my skincare routine? 
We recommend cleansing as normal before applying a HYPERFADE patch to completely clean, dry skin. Once in place, you can apply serums, oils, moisturizers—whatever is in your regular routine—around the patch, not on it, to ensure its proper adhesion.

Can I wear HYPERFADE outside during the day? 
Absolutely! But as always—and we know you do this because you're a responsible person—apply a broad-spectrum SPF around (never on top of) the patch. You'll want to always continue this SPF diligence following your applications so as to ensure your dark spot retains its lighter tone.

Will HYPERFADE impact, negate or dilute other ingredients in my skincare regime?

HYPERFADE contains chemical exfoliants (acids) that help to expedite cell turnover. We therefore recommend you don't use other products containing retinoids, AHAs and BHAs—on the area you used HYPERFADE— within 48 hours of removing the patch. It's entirely safe to use those things on the skin surrounding, though! And, as ever, broad-spectrum SPF! Even when it's cloudy! 

  

How long will my spot remain lighter? HYPERFADE results in lasting lightening and brightening, and your skin will remain the same tone so long as you consistently use broad-spectrum SPF and practice responsible, sun-safe behavior, like minimizing direct sun exposure to your skin.

How do I check on the status of my order?
There should be a very helpful email in your inbox somewhere. It’s from us! It contains your order number. Once we’ve shipped your order you’ll receive a second email containing your tracking number; a clickable digit that transports you to the website of your local shipping service. They’ll have the particulars for you.


Talk to me about exchanges and refunds.
That wasn’t actually a question but sure! Any non-faulty ZitSticka item can be refunded so long as it’s returned within 30 days of purchase. To qualify for a return/refund, your item must be unused and in the same condition that you received it, including all original packaging and accompanying material.
Unfortunately we do not offer refunds on opened or used products that aren't faulty, nor do we offer exchanges online. Shipping costs are the responsibility of the customer and are non-refundable.
In the case of faulty or wrongly described items, you will be eligible to choose between a replacement or refund. Faulty items must be declared within 30 days of purchase. Please email support@zitsticka.com and we'll take you through the process!


My order was faulty. What are my options?
We're so sorry your items arrived in less-than-perfect condition. Please email support@zitsticka.com and upload 2-3 clear photos of the fault, indicating whether you'd prefer a replacement or refund. We'll get back to you shortly with a refund process, or send you out a brand new item.
We'll then email you when the refund has been processed OR when your replacement has been dispatched. We always do our best to resolve faulty tickets as quickly as possible! :-)


My order was due for arrival at X time but it never came! Help me help me help me.
Email us! This is urgent! We want to help! Right here: support@zitsticka.com.


Help! There’s a problem with my order. How do I get in touch?
Hate mail can be forwarded to support@zitsticka.com. Seriously though, we’re all about solving problems fast! Please get in touch if something’s wrong.


Does ZitSticka ship to PO boxes?
ZitSticka uses UPS, DHL and USPS to ship your items domestically and DHL internationally. Unfortunately these services don't deliver to PO boxes or APO/FPO addresses.

How do I pause my account or skip my next order?
If you're going on vacation or need to take a break from SD for any reason, you can absolutely pause your account. From any page on zitsticka.com, click on the avatar icon in the top right hand corner (next to the bag icon) to access your account. If you have an active subscription, it will appear under the 'Subscription' header down the left-hand side. From there, you can pause or cancel your account at any time. 

How do I update my shipping and/or billing information?
You can update your shipping or billing info by visiting the 'Subscriptions' tab in your account on zitsticka.com.

When will my credit card or PayPal account be charged?
If you've setup a subscription-based account for SD, we'll charge your payment method immediately when you place your order. We'll then bill and ship your order every 28 days onwards to ensure your top-ups arrive on time each month.

When do I receive a fresh supply of SD?
If you signed up for an SD subscription account, we'll ship your refills every 28 days (unless you elect otherwise, via your account) to ensure your top-ups arrive on time each month. You can access all the particulars such as frequency, next charge date and price by visiting the 'Subscriptions' tab in your account on zitsticka.com.

How can I cancel my subscription?

You can cancel, pause or amend your subscription by visiting the 'Subscriptions' tab in your account on zitsticka.com. If you're experiencing any difficulties, feel free to reach out to us at support@zitsticka.com; we'd be delighted to assist! 

Do I have to set up a subscription?
It's entirely up to you whether you set up a subscription for auto-charge and auto-fulfillment purposes. We'll say that we do recommend this avenue for two reasons: 1) Having a fresh supply of SD before your current supply is out—and never missing a day—is key to having success with the routine! 2) Full acclimation of the SKIN DISCIPLINE protocol can be observed after 3 months, so a single bottle will set you off in the right direction—but the consistency of routine is key! 

Do you store my credit card information?
If you signed up for a SKIN DISCIPLINE subscription account, we do keep your credit card information on file in order to process future payments. Ahead of each payment, you will receive an email confirming your upcoming charge. Be assured we take your safety, security and privacy very seriously, and we meet the highest set of security standards designed to ensure that we maintain a secure environment.

Can I receive my SD bi-monthly?
You can cancel, pause or amend your subscription by visiting the 'Subscriptions' tab in your account on zitsticka.com. If you're experiencing any difficulties, feel free to reach out to us at support@zitsticka.com; we'd be delighted to assist! 
What is the cutoff to change or skip a scheduled delivery?
Anytime before your next billing date, as your billing date informs your delivery date. You can change or skip a scheduled delivery by visiting the 'Subscriptions' tab in your account on zitsticka.com. If you're experiencing any difficulties, feel free to reach out to us at support@zitsticka.com; we'd be delighted to assist! 

OMG! You guys are doing a phenomenal job and I think you should know that. How do I get in touch?
Thank you! That is really very kind of you. Love letters can be authored in the 'Review' section, or you can tag us on instagram (@zitsticka) if you prefer.

Conversely, I'd like to hear from you less :( How do I unsubscribe from the mailing list?
You can unsubscribe from ZitSticka emails by scrolling to the button of them and clicking the 'unsubscribe' button. Follow the prompts and, voila! You're off the list :(

What's your stance on sustainability?
KILLA's box and pouches are made from paper and may be recycled. However our sticker and the cleaning swab will need to be disposed of and are unfortunately not biodegradable.

SKIN DISCIPLINE is made using PETE1 plastic which the most readily recyclable type of plastic. Don't forget to hang onto your container after each month—we'll ship you more in a (recyclable) bag so all you need to do is top up your container.